Suitable callers get a real next step
Zero Fuss captures the job, checks your service and location rules, then books, gives an approved price, creates a callback or follows your escalation path.
Calls answered.
Jobs booked.
Zero fuss.
The next good job should not disappear into voicemail because you are on the tools, behind the wheel or already with a customer. Zero Fuss gives every suitable caller a proper answer, captures the job and follows your rules for booking, pricing, callbacks and escalation. Your receptionist number. Your rules. Your systems.
First 10 real calls freeUp to 14 days · no card · no automatic billingWatch one call become a booked job.
A customer with a running toilet in Brighton
What your receptionist does
More than a friendly hello. The call moves forward.
Zero Fuss answers in your business name, works out what the caller needs and takes the next action you have approved. The caller gets an answer. Your team gets a result.
Time-wasters stop at the front desk
Obvious spam, unsolicited sales and telemarketers are screened without using a call credit. Poor-fit enquiries receive a clear answer without interrupting your team.
Nothing disappears after the call
Every conversation ends with a clear outcome and follow-up state. If a booking, transfer or connected service fails, your team can see exactly what still needs attention.
No rip and replace
Add a receptionist without replacing the tools that run your business.
We provide the receptionist number. Publish it directly, forward your existing number or route selected calls to it. Zero Fuss works the same wherever you place it, while your calendar and job system remain the source of truth.
Your main line
Publish the Zero Fuss number wherever customers contact you.
Forwarded calls
Send calls from an existing business number to your receptionist.
Your choice
Use it all day, at selected times or only for particular calls.
Your customer callsYour chosen business number
The call reaches your receptionistZero Fuss answers
3aJob bookedSlot re-checked
3bCallback leadJob details texted to you
3cEscalation pathUrgent calls routed
3dTelemarketer screenedNo interruption. No credit.
Works with your tools
The call ends where the work already lives.
Connect the calendar and accounting tools your team already uses. Zero Fuss turns the conversation into a confirmed booking, an up-to-date customer record or a ready-to-review draft.
Native integration
Google Calendar
Offer times that are actually free.Zero Fuss reads live availability, re-checks the selected slot and creates, reschedules or cancels the appointment only after Google confirms the change.
- Live availability
- Confirmed bookings
- Reschedule and cancel
Native integration
Microsoft 365 Calendar
Keep your Outlook calendar current.Your receptionist checks the team’s Microsoft 365 schedule and writes confirmed appointments back to the calendar your office already uses.
- Team schedules
- Confirmed appointments
- Calendar reconciliation
Native integration
Xero
Carry the call into your accounts workflow.Zero Fuss matches or creates the customer contact and prepares draft quotes or invoices from approved workflows, ready for your team to review.
- Customer contacts
- Draft quotes
- Draft invoices
Your connected system stays the source of truth.
Included on every planIf a provider does not confirm an action, Zero Fuss does not claim it worked. The call remains visible, and your team gets a clear follow-up instead.
Designed not to bluff
The voice gets attention.
The safeguards earn trust.
A fluent conversation is worthless if it invents a price, double-books a calendar or hides a failed handoff. The product is the control around the conversation.
Checks before it commits
Demo availability is re-checked before a booking is created, reducing the risk that two callers are promised the same slot.
Prices come from rules
The receptionist can repeat only a configured demo price. If the job is custom or unclear, it stops and creates a callback.
It confirms the details that matter
Names, phone numbers, addresses, dates, times and prices are repeated back before the workflow moves on.
Failure stays visible
If a booking or transfer cannot be confirmed, the caller hears the fallback. The agent never fills the gap with a made-up success.
Know what worked this week. Decide what improves next.
Zero Fuss turns structured call outcomes into one practical weekly review: what it handled, where callers still needed your team and which approved change could remove repeated friction.
See the useful outcomes
Booked value, confirmed jobs, screened time-wasters and open follow-ups in plain English.
Find repeat gaps
See where missing answers, rules or broken handoffs keep sending otherwise suitable calls back to your team.
Choose the next improvement
Review a practical recommendation built from real call patterns, then decide whether it belongs in your setup.
Weekly Review
Repeated pattern
Hot-water replacement enquiries still needed a callback.
Six callers asked for a price guide, but no approved hot-water pricing rule exists.
Recommended step
Define a hot-water price guide.This will lead to:
6 less calls to deal with
RejectEdit recommendationReview recommendation
Trade depth, not generic scripts
Built around calls where the details change the next step.
Zero Fuss specialises in plumbing, electrical and HVAC, and supports businesses across every trade. Configure your services, safety rules and escalation paths to match how your business works.
01
Plumbing & gas
Separate a routine leaking tap from uncontrolled water, check the service area and offer only an approved next step.
Try: “My kitchen tap won't stop dripping.”02
Electrical
Capture the fault, distinguish a routine booking from an exposed-live-wire concern and follow configured escalation instructions.
Try: “One power point has stopped working.”03
Heating & cooling
Clarify the system and scope, gather site details and route quote requests that need human assessment.
Try: “I need my split system serviced.”High-intent job calculator
What is one captured call worth?
Enter your standard job value and rough operating margin. We compare one booked job with the $79 starter plan.
What the customer pays for a typical service job.
Your rough margin after delivering the job.
Illustrative scenario only. It assumes each suitable caller is ready to book a standard job through Zero Fuss and would otherwise be missed. Use your own figures; results exclude GST and are not a revenue guarantee.
Simple usage pricing
One complete receptionist. Pay for the calls you need.
Start with 10 legitimate handled calls free. When you have seen the real outcomes, choose the paid call allowance that matches your call volume.
Zero Fuss 50
$79/ month
50 legitimate handled calls
For busy owner-operators with proven inbound demand.
Start with 10 freeZero Fuss 120Popular after trial
$149/ month
120 legitimate handled calls
For residential service teams with regular inbound calls.
Start with 10 freeZero Fuss 250
$249/ month
250 legitimate handled calls
For growing teams with steady inbound call volume.
Start with 10 freeZero Fuss 500
$449/ month
500 legitimate handled calls
For established teams with steady inbound call volume.
Start with 10 freeIncluded on every plan
- ✓ The complete receptionist and every core workflow
- ✓ Spam, unsolicited sales and verified handling failures do not count
- ✓ One credit covers up to 10 minutes of AI handling
- ✓ Active calls are never cut off at the allowance
Need more than 500 calls? Custom usage plans are available.
Your first 10 calls are free
Put your receptionist number to work.
Use Zero Fuss as your main number, forward calls to it or switch it on only when you want it. Try it on 10 real calls for up to 14 days, then decide whether it belongs in the business.
- ✓ No credit card or automatic billing
- ✓ Two private test calls from your approved number
- ✓ Spam and failed connections do not count
- ✓ Use the number wherever it fits your business
Product questions
How Zero Fuss works in your business.
Use your receptionist number where it suits you, and decide what it may book, price or escalate.
What happens when Zero Fuss answers a call?
It answers in your business name as an automated receptionist, asks the practical questions your team needs answered and separates genuine enquiries from time-wasters. It then takes the next step you have approved, such as booking the job, giving a configured price, transferring the call or creating a complete callback request.
What happens to telemarketers and time-wasters?
Zero Fuss answers them so you do not have to. It identifies obvious spam, unsolicited sales and telemarketing, ends the call politely and records what was screened. Correctly screened calls use no call credit. Poor-fit enquiries, such as out-of-area work or services you do not offer, receive a clear answer without interrupting your day.
Do I need to change my business number?
No. We provide a Zero Fuss receptionist number. Publish it directly, forward your existing number to it or route selected calls there whenever you choose.
Do I have to hand over every call?
No. Use your Zero Fuss number wherever it suits your business, whether as your main line, for selected calls or at particular times. Zero Fuss does not require a particular call-routing setup.
Will Zero Fuss change what it says or does on its own?
No. Your Weekly Receptionist Review shows what was handled, where calls repeatedly needed your team and which business rule may be worth adding. Recommendations arrive as drafts for you to review, edit and publish. Prices, booking authority, service areas, safety and escalation rules never change silently.
What job details does it collect?
It can capture the caller's name and callback number, full job address, the problem in their own words, urgency, safety details, access information and preferred times. Service-specific questions are configured for your business, and critical details are confirmed before the call moves forward.
Can it book into my calendar?
Yes. Connect Google Calendar or Microsoft 365. Zero Fuss checks live availability before offering a time, re-checks the slot before booking and never reports a booking as complete unless the calendar confirms it.
Can it give customers a price?
Only when you have approved a pricing rule for that exact kind of job. The AI does not calculate, negotiate or invent a price. Custom work becomes a callback or quote-visit path.
What if a caller needs a person or the job is urgent?
Zero Fuss stops the routine flow and follows your escalation setup. It can attempt a live transfer, create an urgent callback or capture a complete message. If nobody is available, it tells the caller clearly and uses the fallback you selected instead of pretending the transfer worked.
Does it replace my CRM or job-management system?
No. Zero Fuss handles the gap between the ringing phone and the next action. Your existing calendar or job system remains the source of truth, and the structured call outcome goes into the connected tools your team already uses.
What does a legitimate call mean?
A legitimate call is a genuine business-related conversation that Zero Fuss handles for at least 10 seconds. That includes new customers, existing customers, suppliers and business partners, even when the outcome is a callback, transfer or polite decline rather than a booking. Your two private onboarding tests, failed connections, calls shorter than 10 seconds, correctly screened spam, unsolicited sales and telemarketers do not count.
How does the free trial work?
Complete onboarding and activate your Zero Fuss number. Before activation, you can make two private test calls from a number approved during onboarding, so you can hear Zero Fuss follow your setup before it answers a real customer. Once the number is live, your first 10 legitimate calls are free for up to 14 days. Test calls do not use that allowance. No credit card is required and billing starts only if you choose a plan.
How much will it cost?
Your first 10 legitimate handled calls are free for up to 14 days. After the trial, plans start at $79 per month for 50 calls. Every plan includes the complete receptionist, booking workflows, integrations and safeguards.
A real call beats a feature list.
Try to trip it up.
Ask a routine question. Change your address. Request work outside its rules. Hear whether the receptionist stays useful, finds the right next step and knows when to stop.