Calls answered.
Jobs booked.
Zero fuss.

Initial setup takes less than 5 minutes for a straightforward business. Create your account, add your website or connect a supported system, then review the business details we find. Check services, prices, service durations and areas, and choose your call-handling preferences. Hours and booking buffers stay in your connected system. Allow extra time for test calls, connection troubleshooting or unusual rules. Ask Liam for help if your setup needs it.

Yes. Founder-assisted onboarding includes two private test calls from an approved number, outside your 10-call trial allowance. Try a normal enquiry, corrected details, unsupported work or an urgent request. If you want more tests, contact Liam before completing setup to agree extra private testing and its timing. Completing self-serve setup activates your number and starts the trial clock; you still choose when to publish it or forward customer calls.

It answers in your business name as an automated receptionist, asks the practical questions your team needs answered and separates genuine enquiries from time-wasters. It then takes the next step you have approved, such as booking the job, giving a configured price, transferring the call or creating a complete callback request.

Zero Fuss answers them so you do not have to. It identifies obvious spam, unsolicited sales and telemarketing, ends the call politely and records what was screened. Correctly screened calls use no call credit. Poor-fit enquiries, such as out-of-area work or services you do not offer, receive a clear answer without interrupting your day.

No. We provide a Zero Fuss receptionist number. Publish it directly, forward your existing number to it or route selected calls there whenever you choose.

No. Use your Zero Fuss number wherever it suits your business, whether as your main line, for selected calls or at particular times. Zero Fuss does not require a particular call-routing setup.

No. Your Weekly Receptionist Review shows what was handled, where calls repeatedly needed your team and which business rule may be worth adding. Recommendations arrive as drafts for you to review, edit and publish. Prices, booking authority, service areas, safety and escalation rules never change silently.

It can capture the caller's name and callback number, full job address, the problem in their own words, urgency, safety details, access information and preferred times. Service-specific questions are configured for your business, and critical details are confirmed before the call moves forward.

Yes. Connect Google Calendar or Microsoft 365. Zero Fuss checks live availability before offering a time, re-checks the slot before booking and never reports a booking as complete unless the calendar confirms it.

Only when you have approved a pricing rule for that exact kind of job. The AI does not calculate, negotiate or invent a price. Custom work becomes a callback or quote-visit path.

Zero Fuss stops the routine flow and follows your escalation setup. It can attempt a live transfer, create an urgent callback or capture a complete message. If nobody is available, it tells the caller clearly and uses the fallback you selected instead of pretending the transfer worked.

No. Zero Fuss handles the gap between the ringing phone and the next action. Your existing calendar or job system remains the source of truth, and the structured call outcome goes into the connected tools your team already uses.

Connect ServiceM8 or Fergus to pass customer, site and job details to the system your team already uses. Fergus creates a job request with the caller's preferred timing for your team to confirm. An appointment is only reported as booked when the supported connection confirms it. If a handoff fails, Zero Fuss keeps it visible for follow-up.

A legitimate call is a genuine business-related conversation that Zero Fuss handles for at least 10 seconds. That includes new customers, existing customers, suppliers and business partners, even when the outcome is a callback, transfer or polite decline rather than a booking. Your two private onboarding tests, failed connections, calls shorter than 10 seconds, correctly screened spam, unsolicited sales and telemarketers do not count.

Your number activates when business setup and number provisioning succeed, starting your first 10 legitimate calls free for up to 14 days. There is no separate activation request. If you want the two included private onboarding tests or need extra testing, arrange this with Liam before completing setup. The included private tests do not use the trial allowance. No credit card is required and billing starts only if you choose a plan.

There is no open-ended per-minute overage. We alert you at 75%, 90% and 100%, then you can add 25 calls for $39, 60 for $79 or 120 for $139. Prepaid calls last 90 days and are used after your monthly allowance. An active call always finishes, and without a top-up, later calls follow the fallback you selected.

Your first 10 legitimate handled calls are free for up to 14 days. After the trial, plans start at $79 per month for 50 calls. Every plan includes the complete receptionist, booking workflows, integrations and safeguards. Extra calls use the published prepaid packs, not an open-ended per-minute rate.